When you are booking a tour with Hardanger Fjordsafari online, you agree to the terms in the waiver below when confirming your booking. When purchasing your tour on the dock as a drop-in you will have to sign this waiver.
As our customer you can cancell your booking up until 24hrs before departure and get full refund, and you can make your booking up until 60min before departure. Customer must arrive to the docks 30min before departure. When the customer do not show up, there will be no refund.
If for some reason Hardanger Fjordsafari have to cancell there will be full refund of the tour cost, but we will not refund additional costs like traveling cost aso.
OUR OPERATING TERMS
Hardanger Fjordsafari operate under the terms given by Norwegian Maritime Authority
for comersial use of boats shorter than 15m carrying 12pax or less.
There are dedicated certificates and training for crew, and also strict rules for how the boat and passengers should be equiped
RIB-boat and passengers are insured at Lloyd`s of London through the norwegian agent Maritim Forsikring AS